Refund policy

Last updated: 31/08/2026

Shipping Policy

Where We Ship

We currently ship across India to all serviceable pin codes.

Shipping Charges

Free shipping on all prepaid and COD orders above ₹599 .
Orders below ₹599 include a flat shipping fee of ₹112 .

Order Processing Time

Orders are processed and dispatched within 1–2 business days of order confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.

Delivery Time

Standard delivery typically takes 3–7 business days , depending on your location.
Metro cities: 3–5 business days.
Non-metro/remote areas: 5–7 business days.
You will receive a tracking link via SMS/email once your order is dispatched.

Cash on Delivery (COD)

COD is available on all orders unless stated otherwise on the product page.
A COD convenience fee may apply — please check at checkout.
Please keep exact change ready at the time of delivery where possible.

Delays

While we make every effort to deliver within the estimated timeframe, delivery may occasionally be delayed due to courier logistics, weather, regional restrictions, or other circumstances beyond our control. We appreciate your patience in such cases.

Returns & Exchange Policy

Return/Exchange Window

You may request a return or exchange within 7 days of delivery .

Eligibility

To be eligible for a return or exchange, the item must be:

Unused, unworn, and undamaged
In its original packaging with all tags attached
Accompanied by the original invoice/order confirmation

Products that are damaged due to misuse, normal wear and tear, or altered after delivery are not eligible for return or exchange.

How to Initiate a Return or Exchange

Our team will confirm eligibility and share the return process (self-ship or reverse pickup, depending on your location).
Once the returned item is received and inspected, we will process your refund or exchange within 7 business days .

Refunds

Refunds are issued to the original payment method for prepaid orders.
For COD orders, refunds are issued via bank transfer or UPI — you will be asked to share your bank/UPI details.
Refunds are processed once the returned product passes quality inspection.

Exchanges

Exchanges are subject to stock availability of the requested size/color/style.
If the desired item is unavailable, we will offer a refund or store credit instead.

Non-Returnable Items

Items purchased during clearance/final sale (if marked as such)
Products showing signs of use or damage not present at the time of delivery

Return Shipping Costs

If the return is due to a defect, wrong item shipped, or damage in transit, we will bear the return shipping cost.
If the return is due to a change of mind (size, style, preference), the customer may be asked to bear the return shipping cost, unless free reverse pickup is available in your area.

Damaged or Wrong Item Received

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos/videos of the product and packaging at businessinfo1290@gmail.com . We will arrange a free replacement or full refund.